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Julian Edwards

julian-edwards-180 Julian Edwards is a founding Director at Cloud9. He has over 18 year’s experience in the recording/telecommunications industry where he has managed the development of recording technology products that have focused on all aspects including voice and screen recording, quality monitoring and reporting, telephony integration, PCI and speech analytics. Julian’s considerable telephony integration know-how and experience has greatly contributed to the development of the Cloud9 solution’s usability platform. More >

Jeremy Cooke

cloud9ba-logo-180x240Jeremy Cooke is a founding Director at Cloud9. After speaking extensively to call recording users about the problems they faced with their existing solutions he identified a need for a true multi-tenanted, network-agnostic call capture platform delivered as a managed service. With over 20 years’ call recording technology experience working with industry pioneers like Eyretel and Mercom Systems, Jeremy leads the presales, implementation and training for Cloud9 into both end-users and the channel. More >

Tony Chambers

cloud9ba-logo-180x240Tony Chambers is a Director at Cloud9. He is experienced in both Consultancy and Programme delivery focusing on strategy, business requirements validation, procurement and the associated areas solution & service design and delivery across Telecomms and IT related services. Tony has experience in enterprise, hosted, cloud and SaaS based models and has a successful track record in designing and delivering complex outsourced and managed Contact Centre services including Workforce Optimisation and Systems Integration. More >

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