Jeremy Cooke is a founding Director at Cloud9. After speaking extensively to call recording users about the problems they faced with their existing solutions he identified a need for a true multi-tenanted, network-agnostic call capture platform delivered as a managed service. With over 20 years’ call recording technology experience working with industry pioneers like Eyretel and Mercom Systems, Jeremy leads the presales, implementation and training for Cloud9 into both end-users and the channel.