Case Study – Arun District Council
When Arun District Council decided to review its call recording requirements, it needed a solution that could help meet PCI-DSS regulations as well as monitor, measure and improve agent and business performance. More >
Download the Case Study - Arun District Council
Cloud9 Call Capture and Archive infosheet
Has your business seen the light? If you are one of the many businesses which have, our cloud solutions will help your business remain ahead of the competition!
Cloud9 is an innovative voice and event capture solution designed to capture both current and emerging forms of communications media as well as cater for the growth in changing user requirements. More >
Download the Cloud9 Call, Capture & Archive infosheet
Cloud9 Quality Monitoring infosheet
Quality Monitoring – and why does it matter?
Businesses are forever seeking ways to improve performance, reduce costs, increase sales, attract more customers and keep those they already have. More >
Download the Cloud9 Agent Interaction Quality Monitoring for Performance Measurement infosheet
Cloud9 Premise Solution infosheet
What’s the value of a single missed call? If yours is one of the many businesses which has faced any of these consequences, the innovative Cloud9 solution will ensure you never miss a call again! More >
Download the Cloud9 Premise Solution infosheet