Cloud9 provides innovative, cost-effective and compliant Call and Screen Recording and Workforce Optimisation delivered in the cloud, on-premise or as a hybrid solution. We also offer a unique and revolutionary pay-per-hour Hosted Speech and Text Analytics solution – also available as a fully Managed Service.
Contact us at info@cloud9ba.com, to learn more about how Cloud9’s solutions can help your contact centre and/or back-office environments achieve operational efficiencies via our Acquire-Analyse-Optimise™ approach.